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The Marketing Edge, one of the longest running marketing and public relations podcasts.
Host Albert Maruggi weaves his 25 years of marketing and PR experience across business, technology and national public affairs in interviews with newsmakers, authors and business leaders.
Maruggi is a frequent speaker and conducts workshop sessions on new media. For more information or to discuss your business challenges and goals, e-mail him.
In this era of fractured journalism, there is a resurgence of the pamphleteers. Is this good or bad for democracy? In a interview with Joel Kramer, founder of MinnPost we discuss this topic Is a pamphleteer a journalist?
This issue is top of mind for me because of two stories in the news about journalists, the first about Lou Dobbs leaving CNN. Dobbs was once the stoic anchorman of Moneyline, a bastion of capitalistic news and analysis. In the last several years Dobbs became a middle age populist, an advocate journalist. His show became a cause driven program on immigration reform, opposition to both Bush and Obama administrations’ economic policy, and other issues about which Dobbs took a stand.
Jon Klein, president of CNN news said of Dobbs departure yesterday, “He pursued some of the most important and complex stories of our time… and with characteristic forthrightness has decided to carry the banner of advocacy journalism elsewhere.”
The question – do advocacy journalists report the salient facts across an issue or is their objective to obtain policy or behavior change?
Ukraine Famine Casualty of Advocacy Journalism?
The other story about journalists is one I’m sure less of the readers of the Marketing Edge blog are familiar with compared to Dobbs. His name is Gareth Jones whom I learned about last night. USA Today did a piece on Gareth Jones who is best known for his chronicles of the forced famine in Ukraine by Russian dictator Josef Stalin in 1933 and 1934. Jones had a reputation as a solid journalist among is contemporaries in the 1920s and 30s.
He went to Ukraine against the wishes of the Soviet regime and at considerable personal risk, to see first hand the reports of famine in the country. He wrote about the export of millions of tons of grain to the west by the Communist Party, leaving Ukrainians with little food. The Soviet authorities used the funds to build its military, as estimated millions died of starvation in the Ukraine countryside.
This story caught my eye because I spent time in Ukraine after the fall of the Soviet Union giving presentations about political communications in the United States where there is a free press. I worked as a journalist and as a press secretary in several government positions in the 1980s. I was selected to share my experience on both sides of the news/information equation with individuals who were thrust into a new world order as Ukraine broke away from the former Soviet Union.
Many of Jones’ journalist peers dismissed his reports. As the USA Today article explains, at the time there were many journalists sympathetic to the communist system who disputed Jones’ reports and helped destroy his reputation. One Pulitzer prize winning writer of the day, Walter Duranty of the New York Times described Jones’ articles as a “scare story”. The writings of Gareth Jones are on display at Trinity College in Cambridge, England through mid-December.
The reality is that every journalist has a lens of perspective through which they choose to report. The ideal is an objective reporting of issues. Even though the writer may have an opinion, those beliefs and hypothesis should be submitted to the writer’s own critical examination of the facts as they experience them. Jones meets the criteria of a higher standard in my opinion.
There is a toxic formula brewing for journalism in the United States and everywhere there is the illusion of a free press. This cocktail has led to the entire industry missing stories with global impact.
This panel of editors and journalists was wonderfully candid about the state of journalism and the role PR has in contributing to the content and quality of press in this country. Their lament about the status quo of PR and journalism is the echo we all hear: too little time to read every email pitch.. stop sending pitches that have nothing to do with my areas of interest. The members of this panel felt social media had modest to little use as a resource.
So far, no new news here for me, until the candid Bob Lenzner painfully offered that journalists missed some of the biggest financial stories regarding AIG, the global economic crisis, and the bailout details. He acknowledged in retrospect that the media should have been more diligent, for example, in reading the “footnotes” of AIG’s financial statements. He wished those in PR would have highlighted these issues with greater vigor.
It struck me at that moment – 1) journalists or their researchers are the ones that should be digging into footnotes; however, budget cuts over the years have diminished that capability, and 2) the hurdles to get the attention of journalists and those journalists that are predisposed to trust a small circle of PR sources contributed to this failure of journalism to have seen this complex and long brewing financial crisis coming.
The toxic formula includes: a narrow circle of trusted business PR professionals, a dwindling number of resources to report the news, a faster news cycle, a shorter news story lifecycle, and an increasingly competitive news environment.
Can Twitter be an Antidote?
I have seen a wide range of uses of social media by journalists. Twitter is the most visible, with Business Week and CNN being among the leaders in using the platform for information gathering, sourcing, and distribution of news. The 140 Conference is coming up in New York this week. As one of the moderators on Tuesday, June 16, I’ll ask whether social media is a way to counter the side effects caused by reduced resources and increasing time demands on journalists, or is Twitter another potent ingredient that distracts from the business of reporting on serious and complex issues.
Will Twitter specifically and other forms of social media give journalists other trusted sources, will there be the time, tools, or other resources necessary for to take better advantage of the individuals who have a different voice, a new perspective, or a critical counter to the “conventional wisdom” of the select few?
Some of the journalists and news media representatives speaking on Tuesday include John Byrne. Editor of BusinessWeek.com @JohnAByrne – Rick Sanchez, Rick Sanchez (@ricksanchezcnn) and Ryan Osborn (@todayshow) – Producer, NBC Today Show among many others.
Stay tuned this week for tweets, posts, and podcasts from the conference.
The future of news is both a fiscal and emotional issue. Newsrooms across the country are struggling with the economic realities across the spectrum from energy costs to the impact of the internet. On the emotional side, the press, vilified as it is by those whose agenda it suits, still remains a cornerstone of a free, democratic society.
Somewhere in the 1980s, the discussion of fairness of news organizations became a central part of the political and general discourse in American society. This debate chipped away at the credibility and integrity of journalism as an institution. The bickering, some real, some imagined combined with the explosion of blogs and citizen journalism created threads of 19th century yellow journalism which was woven into the once trusted resource of Cronkite and Murrow. The result is a crossroads for American journalism.
Despite the gloom of many newsrooms, it is an exciting time for American journalism. When accomplished reporters for the New York Times (and many other newspapers) are not constrained by one format and can tell their story with video on their newspapers website, that is exciting. It is exciting, when a television reporter can extend their piece, which before the web was a one time only production, to include conversations from viewers via a blog. It is an exciting time when the insights of citizens can be tapped to cover a topic that may only affect a small neighborhood, but nonetheless, makes that community grow closer.
The issue is in large part about the money and who will pay for this information. Economies of scale of the mass produce and consume 1900s no longer apply. Financial sustainability of the news media as we know it now requires innovation on the part of the news organization to develop new products, creativity on the part of business/advertisers to financially support communities and causes in which they believe, (without getting in the way of truthful reporting where appropriate), and citizens to become more involved with the news.
I see it this way. Before 2000, the news was a cookie sheet. A metal surface used to produce the same product on a regular basis. Today news is the cookie dough. Consumers of the news want to shape the information as they need it. They want to add to it from other sources, they want to share it with anyone and everyone, and they want to consume it wherever, whenever, and however it best suits them. Journalism will thrive when it figures out how to generate revenue with this new dough.
Today, Thursday, June 12 I’m participating in a panel on the changing face of the news media put on by the St. Paul Chamber of Commerce. Add your comments below, email them to me at amaruggi AT providentpartners DOT net or tweet them at www.twitter.com/AlbertMaruggi
Panel Discussion – Changing Face of Media/Alternative Media Sources/Credibility vs. Sensationalism.
Purpose: We are interested in exploring whether or not, how and why traditional media such as newspapers and television are being supplanted by internet resources and user generated media such as Youtube and Facebook. How are younger generations (Gen Y) using the new media and how they will gather news and information in the future. Moderator:
Liz Bogut – Communications Director, Saint Paul Area Chamber of Commerce Panelists:
Joel Kramer, Editor and CEO of MinnPost.com
Kristin Henning, Publisher, The Rake
Barbara Laskin, Media Relations Manager – Macalester College
Thom Fladung – Editor – Pioneer Press
Albert Maruggi – Founder and president of Provident Partners
In surveys with readers of the San Jose Mercury News, Chris O’Brien, reporter and innovator on the issue of news in the US, presented four major findings about how people get information:
Google
Other people are a major resource of information
Choice
Conversations
There are 5 main theme of the Next generation of the newsroom a project to build the next generation newsroom being conducted at Duke University
1. Integrated – Newsrooms must be fully integrated across blogs and multimedia. It should embrace all platforms. Adapt a consumption model where readers can become so intrigued by the site that they lose track of time as they are immersed in the information.
2. Innovation – The newsroom must be a center for innovation; the 150 year old model was mostly static. We are now in an era of constant change.
3. Collaborative – there must be interactions with other groups outside of your own comfort zone. Cross pollination is a good thing in a new newsroom to expand knowledge and create areas where they will meet each other.
4. Adaptable – Allow for flexibility in assignments, even movable furniture that can be quickly reconfigured to meet a project need.
5. Transparency – Newsrooms need to be open to the community, creating the ability for a dialogue. Changing from a one way medium to a two way organ of information.
New jobs in journalism according to O’Brien
Programmer journalists
Media Conductors
Backpack Journalists
Cybrarian
Community Managers
This is a summary of a presentation given at the NewComm Forum produced by the Society for New Communications Research. I agree and submit that all media is now multimedia. That means companies and PR firms need to determine what other resources are appropriate for specific releases. For example, consider audio soundbites or videos of relevant visual elements that enhance the story. These can be set up on a news page at the company’s website or posted on a unique landing page, all trackable. This is a start toward what will be a new type of news release called the social media release. A topic for another post.
Thank you to Valeria Maltoni, the Conversation Agent, for interviewing me on social media and journalism last week for her blog. The profession of journalism has changed considerably since my days in front of the camera and the mic. (early & mid 80s if you must know) Now, the web makes every medium – multimedia. One of the most compelling and brilliant video news packages was produced by the New York Times, with writer Manny Fernandez and videographer Brent McDonald . The piece was called Johnny’s Cave.
Even in these changing times, the venerable newspaper of the country’s largest city still carries these words on its masthead “All the news that’s fit to print.” The fact is, as the multimedia desk as grown from a small pilot to a full fledged news desk under the direction of Martin Nisenholtz, the Sr. V.P. of Digital Operations, the more appropriate maxim is all the stories that can be told.
The New York Times with its multimedia capability and blogs, are becoming the real-time diary of a city and a nation. They are giving life to video stories that are suffocated by the time constraints of television. Take a moment here to realize that a newspaper may now be in a better position to tell video stories, than standard television. On the other side of this medium divide, television stations are asserting their multimedia assets and driving traffic to their websites.
The financial prize is tapping into dollars non-existent prior to video the web, the Star-Tribune newspaper is taking ad dollars from television stations for video ads. More on this from radio and broadcast consultant Mel Taylor.
The application for companies in these changing times is to evaluate your stories for their strongest appeal. If you have a visual story, you can tell it to a monthly magazine and give them access to the visual elements. You can enhance a printed news release with audio or video components tied back to a website or if you are that daring, consider a full fledged social media release, but that is a topic for another post
Tomorrow I’ll address the issue of social media as more a movement and less a market, which was another theme the Conversation Agent got me going on and was commented on the Jump in the Pool