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Marketing Edge » Blog Archive » Closed Networks Limit Reporters – Can Twitter Help?

Closed Networks Limit Reporters – Can Twitter Help?

There is a toxic formula brewing for journalism in the United States and everywhere there is the illusion of a free press. This cocktail has led to the entire industry missing stories with global impact.

I attended a panel discussion at the Media Relations Summit in May (strongly recommend attending other Bulldog Reporter event )with Hannah Clark, of Inc., Robert Lenzner, of Forbes, Stephanie Mehta, of Fortune, and Gregory Morcroft, of MarketWatch

This panel of editors and journalists was wonderfully candid about the state of journalism and the role PR has in contributing to the content and quality of press in this country. Their lament about the status quo of PR and journalism is the echo we all hear: too little time to read every email pitch.. stop sending pitches that have nothing to do with my areas of interest. The members of this panel felt social media had modest to little use as a resource.

So far, no new news here for me, until the candid Bob Lenzner painfully offered that journalists missed some of the biggest financial stories regarding AIG, the global economic crisis, and the bailout details. He acknowledged in retrospect that the media should have been more diligent, for example, in reading the “footnotes” of AIG’s financial statements. He wished those in PR would have highlighted these issues with greater vigor.

It struck me at that moment – 1) journalists or their researchers are the ones that should be digging into footnotes; however, budget cuts over the years have diminished that capability, and 2) the hurdles to get the attention of journalists and those journalists that are predisposed to trust a small circle of PR sources contributed to this failure of journalism to have seen this complex and long brewing financial crisis coming.

The toxic formula includes: a narrow circle of trusted business PR professionals, a dwindling number of resources to report the news, a faster news cycle, a shorter news story lifecycle, and an increasingly competitive news environment.

Can Twitter be an Antidote?


I have seen a wide range of uses of social media by journalists. Twitter is the most visible, with Business Week and CNN being among the leaders in using the platform for information gathering, sourcing, and distribution of news. The 140 Conference is coming up in New York this week. As one of the moderators on Tuesday, June 16, I’ll ask whether social media is a way to counter the side effects caused by reduced resources and increasing time demands on journalists, or is Twitter another potent ingredient that distracts from the business of reporting on serious and complex issues.

Will Twitter specifically and other forms of social media give journalists other trusted sources, will there be the time, tools, or other resources necessary for to take better advantage of the individuals who have a different voice, a new perspective, or a critical counter to the “conventional wisdom” of the select few?

Some of the journalists and news media representatives speaking on Tuesday include John Byrne. Editor of BusinessWeek.com @JohnAByrne – Rick Sanchez, Rick Sanchez (@ricksanchezcnn)  and Ryan Osborn (@todayshow) – Producer, NBC Today Show among many others.

Stay tuned this week for tweets, posts, and podcasts from the conference.

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This entry was posted on Sunday, June 14th, 2009 at 10:12 am and is filed under PR, citizen journalism, journalism.

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